First Citizens
Vacancy
Branch Manager
POSITION PURPOSE
TO manage the retail aspects of the Bank’s business, including the operating systems processes and procedure.
Essential duties and responsibilities
To perform this job successfully an individual must be able to fulfill each essential duty satisfactorily:
- Ensure the growth of retail and commercial business
- Manage the assets and liabilities of the branch and is therefore responsible for profitability
- Market the Bank, its products and services
- Ensure that a high level of customer service is provided at all times
- Develop operational plans and budgets for the Branch and determine strategies for achieving targets
- Ensure that adequate resources at optimal costs are available for achievement of business growth targets
- Review the Bank’s products and make recommendations for changes as required
- Ensure that staff adhere to approved policies and procedures
- Respond quickly to the need for new product development or changes to operating systems
- Regularly review and report on the performance of staff under his/her charge and is responsible for their on the job training, development and levels of morale
- Identify manpower requirements, including training and development needs and engage in succession planning
- Ensure that staff and deployed to achieve maximum productivity
- Effectively handle staff grievance and disciplinary matters
- Compete special projects and other delegated activities that may be assigned by the Senior Corporate Manager
QUALIFICATION REQUIREMENTS
Education and/or experience:
- Bachelor’s Degree in Business related field from a reputable University or other professional qualification from recognized professional body e.g. CFA, CIMA, ACCA and five years progressive experience in banking, at least two of which must be at a Managerial level or
- Institute of Banking and Finance of Trinidad and Tobago (IBAF) Diploma and seven years progressive experience in banking , at least five of which must be at managerial level
- Knowledge of the Bank’s product and services
- Proven leadership and motivation skills
- Strong Marketing skills
- Professional department
If you are a suitably qualified aspirant and can significantly contribute to the development of the First Citizens Group, then please submit your application and detailed resume to:
The Assistant General Manager – Human Resources, Human Resources Department, P.O. Box 718, Port of Spain
Closing date for submission is Tuesday, 2 September 2008. Only suitable applications will be acknowledged.
