ACCA

Key Responsibilities:

• Work in a team to deal with all student queries, whether by telephone, email, fax, letter or otherwise, and ensure a prompt and fully satisfactory response.

• Provide administrative support and advice to all ACCA students, tuition providers and others as specified, including liaison with Customer Service departments within ACCA UK to provide timely responses.
• Provide information on ACCA’s qualifications and procedures to prospective students, responding to their enquiries promptly and re-directing if required.
• In co-ordination with the Customer Support Supervisor, provide support to the territory managers of ACCA Caribbean, to ensure that clerical service is delivered to the standard that is expected.

Qualifications & Experience:

• 5 CXC passes including Math & English, A’Levels would be an asset

• Computer literate
• Minimum of 3 years experience in a customer service environment.

Applications must be addressed to:

Janet Rezende
Corporate Support Officer
ACCA Caribbean
4th Floor TATIL Building
11 Maraval Road, Port of Spain
Email: janet.rezende@wi.accaglobal.com

Closing date: October 10, 2008